Free Return Policy & Restrictions - Bold Era
Free Return Policy & Restrictions
How can I return?
- We accept returns of all non-final sale products if you are not completely satisfied with your purchase. The products should remain unused and unopened.
- Returns of full-price merchandise must be made within 15 days once you receive it.
- Please note that BoldEraFashion.com does not cover the cost for return shipping.
- Most refunds are fully refunded in 3-6 business days after we receive and process your return.
Replacement & Exchange
- We also offer you the option of returning an item for a replacement or exchange instead of a refund.
- A replacement is a new item that is exactly the same as the original item. An exchange is a new item that is different than the original item.
- For specific products you would like to exchange, please contact our customer support by sending email to firstname.lastname@example.org or reply to your order email.
- You have 15 business days as of you've received the product to ship the original item back to the seller once you agree to a replacement or exchange.
- The customers will be responsible for return shipping charges.
- Once the original item is shipped back, the seller will ship the new item to you within 5 business days.